Plus (WAY more important than price to me) they were honest, gave me options, didn't try to charge me for things I didn't need, and did all of this at a fair price.They originally estimated the car to be ready on Tuesday (I dropped it off 10pm Wednesday night, so just under a week), so it was a bit of a wait, but I will chalk that up to every shop being super busy lately. Diagnostics, parts, and labor for ALL of this cost less than the $600 my buddy had given me. He found some issues that were going to be upcoming and present problems for me in the near future that I'd have had no clue about otherwise.Ace replaced the starter wires (starter ended up being fine, but the wires completely broke), serpentine belt, fixed an oil leak, did an oil change, and replaced my wiper fluid pump motor. Zach called me and ran down a HUGE list of things that need doing (it's an old beater), but then went back through and told me what was immediately necessary, what could wait for later on, and even what "isn't a safety issue whatsoever". This was past business hours (ended up getting towed there roughly 10pm), but they have a dropbox for after hours, so I left my keys in there (I would suggest moving the box inside and installing a mailslot-like drop off because people like me being paranoid to leave my car and keys in a box outside).I called a buddy who is a mechanic before I brought it to Ace, who quoted me JUST to fix the starter over $600 "at best". A buddy I was with at the time had previously used Ace and called them up while I was calling the tow truck. Starter went out on my almost 20 year old Explorer. What a great team! Thank you, thank you, thank you! A HUGE thank you to Zach who patiently answered my questions and listened to my rambling, to Jake who I almost caused to set off the alarm first thing in the morning, and to my mechanic Reuben who had a friendly smile and the skills needed to get me back on the road safely. I fully intend to make this amazing repair shop a 'go to' whenever I am able to plan any work I need done.
#Ace auto repair full
I do not live in this area, but my adult child lives here and it is centrally located to the area in which I travel full time. Everything was explained clearly to me, recommendations were made with honest 'time frame to fix' assessments, prices were fair, repairs were done in a timely manner, and my vehicle runs like a dream again. The entire staff was lovely and never showed a ounce of frustration with my questions. I relied heavily on the fantastic reviews when deciding to trust this shop for my repairs. Trustworthy, fair, transparent, a good value, and friendly.
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